Can a CACO make notification alone according to policy?

The CACO policy is designed to ensure that notifications of casualty are handled with the utmost care and respect. According to this policy, a CACO can never make a notification alone. This requirement emphasizes the importance of having at least two trained personnel present when delivering such sensitive and impactful news. The presence of multiple personnel not only provides emotional support to the bereaved family but also ensures that the notification adheres to proper protocols and maintains a professional and respectful environment during a difficult time.

In situations where a family must receive news about a loved one's status, the involvement of more than one CACO or trained personnel reinforces the seriousness of the situation and aids in managing the family's immediate reactions. This policy is in place to protect both the family and the individuals delivering the news, ensuring that proper support systems are in place during the notification process.