How can a CACO demonstrate reliability to a grieving family?

A CACO can demonstrate reliability to a grieving family by consistently following through on commitments made. Reliability in such sensitive situations is paramount, as families need to know they can depend on the CACO to provide support and information consistently. When a CACO makes promises—whether it's to deliver information, provide resources, or check in regularly—following through on these commitments helps build trust and reassures the family that they are not alone during their difficult time.

This consistency in actions reinforces the message that the CACO is dedicated to supporting the family and helps to establish a strong rapport, which is crucial in effectively assisting families dealing with loss. Reliability built through trust can significantly aid in the grieving process, as families often feel overwhelmed and may not know what steps to take next.

In contrast, simply showing up unannounced may not be considered reliable as it could disrupt the family's emotional state. Providing personal contact information is helpful but does not inherently demonstrate reliability without the foundational aspect of follow-through. Limiting communication to emails may hinder the personal connection that is vital in these situations, making it harder for families to feel supported.