In addition to compassion, which skill is crucial for a CACO's role?

Organizational skills are essential for a CACO because the role requires handling numerous responsibilities simultaneously while coordinating with various agencies, family members, and resources. A CACO must manage sensitive information, ensure that each aspect of the casualty assistance process is addressed, and maintain clear and effective communication. This entails keeping track of deadlines, arranging memorial services, and facilitating benefits and entitlements for the bereaved family. Effective organization helps to provide a supportive environment during a challenging time, ensuring that families receive timely information and assistance without unnecessary confusion or delays. This skill enables CACOs to streamline processes and deliver the necessary support efficiently.