What is a key benefit of having a follow-up process for CACO?

A follow-up process for CACO is essential for maintaining communication and support with the family of the deceased. This period after the initial notification is critical, as families often face emotional turmoil and uncertainty. By providing ongoing communication, the CACO can ensure that the family feels supported, valued, and connected to the resources available to them. Continuous support helps the family navigate the complex feelings of loss, as well as any logistical and administrative challenges they might encounter.

This aspect of the CACO role emphasizes empathy and emotional support, which are vital in helping families cope with their grief while also guiding them toward the resources and assistance they may need. The relational aspect established during follow-up reinforces the military's commitment to its service members and their families, fostering a sense of trust and care in a time of profound loss.