What is an essential component of the CACO program?

Understanding military benefits is an essential component of the CACO program because it equips CACO officers with the critical knowledge necessary to assist the families of service members who have been injured or killed. The role of a CACO involves providing support not only emotionally but also by guiding families through the complex landscape of military benefits, entitlements, and services available to them after a loss. This includes understanding life insurance options, survivor benefits, education assistance programs, and other resources that may be available.

CACOs must be well-versed in these benefits to ensure that families can navigate their options effectively and receive the support they are entitled to during a difficult time. Knowledge of military benefits also allows CACO officers to clarify and communicate important information, easing the burden on grieving families and helping them to understand the resources at their disposal. This training is vital to the mission of CACO, which is to serve as a compassionate point of contact in moments of crisis, providing practical assistance alongside emotional support.