What is one of the immediate actions a CACO should take after being assigned a case?

Visiting the family of the deceased is one of the immediate actions a CACO should take after being assigned a case because it establishes a vital connection between the CACO and the grieving family. This visit is one of the most compassionate and essential steps in the CACO's role, as it allows the officer to deliver support, provide necessary information, and address any immediate concerns the family may have.

Personal interaction is crucial during such difficult times; it demonstrates empathy and respect for the family’s loss. It also enables the CACO to assess the family's needs firsthand, which may include emotional support, logistical assistance, and understanding the benefits and resources available to them. Building this relationship is foundational in offering the appropriate care and support throughout the grieving process.