What is the primary responsibility of a CACO?

The primary responsibility of a Casualty Assistance Calls Officer (CACO) is to provide support and assistance to the family of a service member who has been killed or injured. This role is crucial during a time of immense grief and confusion for the families, as the CACO serves as a liaison between the military and the family, ensuring that they receive the correct information, benefits, and necessary support.

CACOs help families navigate the complexities involved with the casualty process, including assistance with funeral arrangements, understanding military benefits, and providing emotional support. This compassionate and dedicated service is vital in honoring the sacrifice of the service member and ensuring that their loved ones feel supported during their time of need.

The other options involve responsibilities that are outside the primary focus of a CACO's duties. Managing logistics for military operations, conducting training exercises, and overseeing recruitment efforts do not relate to the immediate support and assistance required by families in a casualty situation, which is at the heart of what CACOs are trained to do.