What is the primary role of a Casualty Assistance Calls Officer (CACO)?

The primary role of a Casualty Assistance Calls Officer (CACO) is to support the families of casualties or deceased Marines. This responsibility is critical, as CACO provides essential services and support during one of the most challenging times for families. The CACO acts as a liaison between the family and the Marine Corps, ensuring that the family's needs are met, including assistance with benefits, paperwork, and any other resources they may require following the loss of a loved one.

CACOs are trained to offer compassion and empathy, helping families navigate their grief while also addressing the practical aspects of their situation. This might include coordinating with various agencies to ensure that the families receive the appropriate support and benefits available to them.

In contrast, while providing assistance to active duty Marines, managing military funerals, and informing the public about military operations are important roles within the military, they are not the primary focus of a CACO. The essence of the CACO's role is rooted in family support during a time of loss, making that option the most accurate representation of their primary function.