What is the role of the CACO in supporting the next of kin?

The role of the Casualty Assistance Calls Officer (CACO) in supporting the next of kin primarily focuses on providing strength and reassurance during a profoundly difficult time. When a service member is reported as deceased, the family is thrust into a situation filled with grief, confusion, and numerous logistical needs. The CACO is specifically trained to guide the family through this emotionally charged process, offering both emotional support and practical assistance as they navigate decisions related to their loss.

This support is crucial; it helps the next of kin feel less isolated and more empowered to cope with their circumstances. The CACO's presence and empathetic communication can foster a sense of security for the family, assuring them that they are not alone in managing the aftermath of their loss. While other tasks may be involved in the broader scope of CACO duties, the key function centers on emotional support.

Other options may touch on specific functions that a CACO might assist with or see through in the broader application of their roles, but the heart of their mission is deeply rooted in emotional care and reassurance for the grieving family members.