What should a CACO provide to the family of a deceased Marine?

Providing information about the deceased's military service is a crucial role of the Casualty Assistance Calls Officer (CACO). This information serves multiple purposes, including honoring the Marine's dedication and service, offering the family a clear understanding of the deceased's accomplishments and contributions during their military career, and helping them navigate the various benefits and entitlements associated with that service.

The family may have many questions regarding the specifics of the military service, such as deployments, awards, and any recognitions that the Marine received. By articulating this information, the CACO not only helps the family process their grief but also ensures they are informed of what resources and honors are available to them as a result of their loved one's service. This role is part of the broader support system that the military has in place to assist grieving families in a time of great loss.