When must a CACO provide follow-up assistance after the initial notification?

A Casualty Assistance Calls Officer (CACO) is responsible for providing timely and compassionate support to the families of service members who have been casualties. Following the initial notification, it is critical for the CACO to establish a timely follow-up with the family to ensure that they are receiving the necessary support and resources.

The requirement for the CACO to provide follow-up assistance within 24 hours after the initial notification emphasizes the urgency and importance of family support during a traumatic time. This timeframe allows the CACO to address any immediate needs and concerns the family may have, thereby alleviating some of the distress they are experiencing.

Timely follow-up within this specific window reinforces the commitment of the U.S. Marine Corps to care for its service members' families, ensuring they do not feel abandoned or isolated in their grief. This prompt assistance includes answering questions, facilitating benefits, and providing additional resources to help families navigate their situation.

Therefore, the correct answer highlights the importance of immediate engagement and support that families require in the wake of a casualty.