Which role is NOT performed by a CACO?

A Casualty Assistance Calls Officer (CACO) serves several critical roles in supporting families of service members who have been reported as casualties. Among these responsibilities are providing emotional support during challenging times, assisting with funeral arrangements, and coordinating various resources that the family may need.

The role of making legal decisions is outside the scope of a CACO’s responsibilities. The CACO is primarily focused on providing guidance, support, and resources rather than intervening in legal matters. Their purpose is to aid the family during a difficult period by connecting them with the appropriate resources, offering emotional reassurance, and facilitating arrangements, all of which align with supporting the family’s needs rather than making legal choices. Thus, identifying the role that a CACO does not perform is crucial, and making legal decisions accurately falls outside their defined duties.